Frequently Asked Questions

We know that you may have some questions before proceeding. Here, we've gathered answers to some of the most frequently asked questions. If you do not find the answer you are looking for, do not hesitate to contact our team. We're here to help!

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Answers:


Through PPID, people can access information that includes:

  • Periodic information
  • Information at any time
  • Information immediately
  • Excluded information (with special conditions)

The information is in accordance with applicable laws and regulations

Answers:

You can apply for public information by:

  1. Visit the official PPID website.
  2. Fill out the Information Request Form online or come directly to the PPID office.
  3. Attach personal identity (KTP/SIM/other identity).
  4. Waiting for confirmation and follow-up from PPID officers.

Answers:

In general, filing a public information request is free of charge. However, if you need a physical copy of the document, you may be charged according to the cost of duplicating the document.

Answers:

The completion time for Public Information requests is 10 business days after the application is received. If required, PPID can extend the time for 7 working days with written notice to the applicant.

Answers:

Every Indonesian citizen or Indonesian legal entity has the right to access public information in accordance with the provisions of the Public Information Disclosure Law.

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